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Statutory Lodging Terms & Direct Booking Agreement

Terms of Reservation & Conditions

Applies to all direct bookings across Wel Hotel partner properties.

1. Direct Booking Agreement

By placing a reservation through this direct portal, you enter into a direct binding lodging agreement with the respective individual partner property.

2. Guest Identification & Verification (Statutory Mandate)

In compliance with Indian Ministry of Tourism and statutory municipal lodging bylaws, every guest above 18 years of age must furnish valid government-issued photographic identification upon arrival. Accepted documents include Indian Passport, Aadhaar Card, Driving License, or Voter ID. Foreign nationals must present an original Passport and a valid Indian Visa or OCI card.

3. Tariff, GST & Statutory Taxes

All displayed room rates are exclusive of applicable Indian Goods and Services Tax (GST) and standard hospitality service charges (12% for tariffs under ₹7,500/night, 18% for ₹7,500/night or above). Standard discretionary service charge is 5%.

4. Check-In & Check-Out Timings

Standard hotel check-in begins at 14:00 hrs and check-out is until 11:00 hrs local property time. Early check-in or late check-out is subject to physical room availability and may be subject to additional day-use tariff charges.